Media & Disability

Level double-A conformance certification label. Certified by Technosite.

Guide on media & disability

Meeting People with Speech Difficulties

  • Be attentive, encouraging and patient, but not patronizing.
  • Slowness or impaired speech does not reflect a person’s intelligence.
  • Refrain from correcting or speaking for the person. Wait quietly while the person speaks and resist the temptation to finish sentences for them.
  • If you need more information, break down your questions to deal with individual points that require short answers.
  • If you do not understand what someone has said, ask the individual to say it again. Never pretend to understand when you do not.